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💡 Help Center
Need help? Chances are your question is already listed here. Search directly through all the answers about your account, invoices, domain names, email, hosting, and more.
You can log on to https://mintycloud.nl/inloggen/ to access your products.
After logging into your account within our control panel, click on the user icon in the upper right corner and go to the 'Security' tab to set up two-step verification.
If you have forgotten your password, you can request it again at: https://mintycloud.nl/wachtwoord-vergeten
No, you can only change your password.
Once you request a domain name, hosting or other product, you will immediately receive an invoice. This must be paid in order to use the services. The products will only become active once payment has been made.
Yes, direct debit is possible. Please send your company details to our administration(administratie@mintyhosting.nl), our administration will take care of this.
You can view your invoices under the "Invoices" tab when you log into our control panel. Also, invoices are always sent via email to the specified email address.
Without cancellation, services are automatically renewed.
The minimum term of a contract depends on the type of product:
You can cancel products and/or services through the control panel or by emailing support@mintyhosting.nl.
The notice period varies by product and will be stated in your contract.
To change the name on your invoices, you need to provide the necessary information to the administration. Send an e-mail to administratie@mintyhosting.nl.
You can order a domain name through our web shop via the page https://mintyhosting.nl/domeinnaam/domeinnaam-registreren/
When you apply for a domain name with Minty Hosting, we will immediately submit the application to the registrar, such as SIDN or ICANN. Depending on the extension, this takes from an hour to a few days.
After you register a domain name with us, you can change the DNS settings through your account in our MintyCloud control panel.
To obtain a move code and token, contact your current hosting provider. They will provide you with the necessary information.
Open a browser: Go to an Internet browser, such as Chrome, Safari, Firefox, or Edge.
Go to the webmail page: In the address bar, type your webmail link: https://webmail.jouwdomeinnaam.nl. Replace "yourdomainname.com" with your organization's own domain name. If your domain ends in .com or .eu, for example, change this as well. Press Enter.
Enter your username: On the login page, you will see a field where you must enter your username. This is often your full email address, such as jouwnaam@jouwdomeinnaam.nl.
Enter your password: In the password field, type your password. Make sure you copy the password exactly (capital letters and special characters are sensitive).
To forward email in Plesk, follow these steps:
To set a new password for your email account in Plesk, follow these steps:
To order an SSL certificate, go to https://mintyhosting.nl/hosting/ssl-certificaten/ and select the SSL certificate you want. Fill in your details and we will contact you to activate the SSL certificate.
The duration of the website relocation process can vary depending on several factors, including the size and complexity of the website, the availability of the parties involved and the speed of DNS updates. In general, we strive to move websites as quickly as possible, and this can be completed within a few hours to a few days.
To upgrade your hosting package, follow these steps:
To downgrade your hosting package, follow these steps:
Yes, you can link your hosting package to another domain name by changing the domain name in your account settings within our MintyCloud control panel. Please contact customer service at support@mintyhosting.nl if you need assistance with this change.
The most appropriate hosting package depends on several factors, including the size and complexity of your website, expected traffic, storage space requirements and other specific requirements. Contact our customer service team at support@mintyhosting.nl for personalized advice and recommendations based on your needs.
You can easily order a new Microsoft 365 license online. Here's how it works:
Don't have a Microsoft 365 environment yet, or do you want to switch from another email provider? We can help you set up your tenant and migrate your mailboxes, calendars, and contacts. Learn more about our Microsoft 365 migration.
Not sure which package is the best fit for your organization? Send an email to support@mintyhosting.nl or call 023 230 5815, and we'll be happy to help you figure it out.
You need an additional license for each additional user in Microsoft 365. You can order it the same way you would order a new license:
Once the license is in your tenant, it can be assigned to the new user. Would you like us to create the new user and mailbox for you? Send an email to support@mintyhosting.nl or call 023 230 5815.
To have Minty Hosting manage existing Google Workspace environment, the following steps should be followed.
A private server, also called a VPS, is a server on which only your website or web shop is hosted. This offers more control, privacy and performance than shared hosting environments.
For personalized advice, please email support@mintyhosting.nl. Our team will then look specifically with you and provide appropriate advice based on your needs and requirements.
At Minty Hosting, we strive to communicate outages as quickly and clearly as possible.
The duration of an outage varies depending on the source, which is sometimes beyond our direct control. We closely monitor all of our services and receive immediate notification of any outages.
Step 1. Open "Settings" on your iPhone/iPad.
Step 2. Go to "Mail."
Step 3. Tap "Add Accounts."
Step 4. Select "Other."
Step 5. Enter name, email address and password.
Step 6. Choose "IMAP."
Step 7. Incoming mail server:
Step 8. Outgoing mail server:
Step 9. Review and save.
Step 1. Open "Settings" on your Mac.
Step 2. Go to "Mail."
Step 3. Select "Add Accounts."
Step 4. Select "Other."
Step 5. Enter your name, e-mail address and password.
Step 6. Choose "IMAP."
Step 7. Incoming mail server:
Step 8. Outgoing mail server:
Step 9. Review and save.
Step 1. Open Gmail and log in.
Step 2. Click on the cog icon > 'View all settings'.
Step 3. Go to the 'Accounts and imports' tab.
Step 4. Click on 'Add an email account'.
Step 5. Enter'test@mintyhosting.nl'> 'Next'.
Step 6. Enter server details:
Step 7. Select if you want to send emails from this account > 'Next' > 'Next Step'.
Step 8. Click the link in the verification email.
Step 1. Open Thunderbird. Start the program.
Step 2. Click "File" top left corner of Thunderbird and select "New" > "Existing email account."
Step 3. Enter data
Step 4. Configure server settings
Step 5. Complete setup. Name your account and click "Done." On the new screen, click "Finish."
Step 1. Go to the Thunderbird app.
Step 2. Click on "New email account.
Step 3. Enter your information:
Step 4. Enter the server settings:
Select 'IMAP' as the incoming server type.
Incoming server: v1xx.mintyserver.co.uk
Port: 993
SSL/TLS: Please select "SSL/TLS.
Authentication method:Auto detection
Username: naam@domein.nl
Outgoing server: v1xx.mintyserver.co.uk
Gate: 465
SSL/TLS: Please select "SSL/TLS.
Authentication method:Auto detection
Username: naam@domein.nl
Step 1. Open Outlook. Start Microsoft Outlook on your computer.
Step 2. Go to Account settings. Click "File" > "Add Account" under "Info."
Step 3. Add new account. Select "Add manual settings or additional server types" and click "Next".
Step 4. Choose IMAP. Select "IMAP" and click "Next."
Step 5. Fill in details:
Step 6. More settings:
Step 7. Click "Next," "Close," and finally "Finish."
Step 1. Open a web browser and go to AnyDesk.com.
Step 2. Click on "Download" and select "macOS".
Step 3. Download the .dmg file.
Step 4. Open the .dmg file and drag the AnyDesk icon to "Applications".
Step 5. Find AnyDesk via the magnifying glass and open it.
Step 6. Grant the requested permissions.
Step 7. Use AnyDesk by sharing your workspace number for access.
Step 1. Go to AnyDesk website. Open your browser and type anydesk.com, press Enter.
Step 2. Find download page. Click "Download Now" on the home page.
Step 3. Select operating system. Choose "macOS" on the download page.
Step 4. Download file. Wait for the download of the .dmg file to complete.
Step 5. Open installation file. Go to the "Downloads" folder and double-click on the .dmg file.
Step 6. Install AnyDesk. Drag the AnyDesk icon to the "Applications" folder.
Step 7. Open AnyDesk. Find AnyDesk via the magnifying glass and open it.
Step 8. Grant permissions. Grant the requested permissions.
Step 9. Use AnyDesk. Share your workspace number for connection.
Step 1: Open Google Cloud and log in with your Google account.
Step 2: Click on "Select a project" -> "NEW PROJECT."
Step 3: In the new screen, enter an appropriate name and click "CREATE."
Step 4: Select the project by clicking "Select a project" at the top left and then the project you just created. Then search for "Gmail API" -> "Search" at the top of the search bar.
Step 5: Click on the first link called "Gmail API" -> "ENABLE."
Step 6: Click on "CREATE CREDENTIALS."
Step 7: In the new screen, make sure "User data" is checked and then click "NEXT."
Step 8: In the new screen, enter an appropriate name for the app and enter the email address of the Google account you logged in with in Step 1. Then click "SAVE AND CONTINUE."
Step 9: In the new screen, add the gmail.send, openid, userinfo.email and userinfo.profile scope and then click "SAVE AND CONTINUE."
Step 10: Select "Web application" as the application type, again specify an appropriate name, and add an Authorized Redirect URI. Make sure the Authorized Redirect URI is"https://websitenaam/wp-admin/". After that, click "CREATE."
Step 11: In the new screen, click "DOWNLOAD" to download a file that will be needed later. Then click on "DONE."
Step 12: Install the Minty Support plugin by clicking this link.
Step 13: Install the Minty Support plugin on your WordPress website. Login to your WordPress website and navigate to "Plugins" -> "Add New Plugin" -> "Upload Plugin" and drag the plugin you just downloaded to the "Choose File" window. In the new window, click on "Activate Plugin."
Step 14: Click on the Minty Support plugin at the bottom of the left menu bar of your screen. Navigate to "SMTP Mail," check "SMTP Mail" here and select "Google." In the new screen, click "Choose File" and then select the Google file you just downloaded. Next, click "Upload" and then "Save."
Step 15: Link the Google account you logged in with in step 1 to the Minty Support plugin by clicking "Give plugin permission to send emails" and logging in.
Step 1: Open Microsoft Entra admin center: https://entra.microsoft.com/.
Step 2: Click on "Applications" -> "App registrations."
Step 3: Click on "New registration."
Step 4: Give the app an appropriate name and enter the data using the picture and click "Registar".
Step 5: Save the "Application (client) ID," we will need this later.
Step 6: Go to "API permissions" and click "Add a permission" -> "Microsoft Graph" -> "Deligated permissions" here.
Step 7: Add the permissions "Mail.Send", "offline_access" and "openid" by clicking the check mark in front of the permission and then "Add permissions". Click on "Grant admin consent for TenantName."
Step 8: Click on "Certificates & secrets" -> "New client secret" give an appropriate description here and at the "Expires" tab select 24 months. Finally, click on "Add."
Step 9: Save the code under "Value," which will be needed later.
Step 10: Install the Minty Support plugin by clicking this link.
Step 11: Install the Minty Support plugin on your WordPress website. Login to your WordPress website and navigate to "Plugins" -> "Add New Plugin" -> "Upload Plugin" and drag it the just installed plugin in the "Choose File" window click on "Activate Plugin" in the new window.
Step 12: Click on the Minty Support plugin at the bottom of the left menu bar of your screen. Navigate to "SMTP Mail" check "SMTP Mail" here and select "Microsoft". Enter in the new window under the entry field "Application ID" the previously saved "Application (client) ID". In the "Application secret" entry field, enter the previously saved "Secret Value". In the "Redirect URI" entry field, enter the previously saved "Redirect URI". Finally, click on "Save".
Step 13: Link a licensed Microsoft mailbox to the Minty Support plugin by clicking "Allow plugin to send emails" and then logging in.
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To watch along on your computer, we need AnyDesk. Install the software to get faster assistance.
At Minty Media & Minty Hosting, we take the security of websites and online stores very seriously. In response to the recently disclosed critical security vulnerabilities in PHP, we have immediately taken steps to protect our customers’ websites and online stores as effectively as possible.
What's going on?
Two critical security vulnerabilities in PHP have been disclosed (CVE-2026-109618 and CVE-2026-109619). PHP is a widely used programming language on which WordPress and WooCommerce, among others, run. The vulnerabilities have a severity score of 9.2 on a scale of 10, posing a significant security risk. Attackers could potentially exploit these vulnerabilities to gain unauthorized access to servers, upload malicious files, or execute their own code. According to initial reports, multiple PHP versions are vulnerable, and the first attempts at exploitation have already been observed.
What measures have we taken?
Immediately after these vulnerabilities were disclosed, we began implementing additional security measures within our hosting environment…